Our Policies
KEEN Oxford has provided our activities for over 30 years, accumulating a wealth of experience and expertise. Everyone’s well-being is paramount in everything we do, and we have in place a full set of polices, operating procedures, and risk assessments to ensure that we always provide a safe, secure and fun environment for everyone.
These are updated whenever necessary and all documents are reviewed on an annual basis. The latest versions of these documents can be found here. KEEN Oxford has public liability insurance for up to £10,000,000 and a copy of our Certificate of Liability is available on request.
Compliments, Concerns and Complaints
If you have a concern or complaint that cannot be dealt with directly with our staff team, you are able to contact our chair of trustees Jim McMahon directly at: chairoftrustees@keenoxford.org. We welcome compliments too, of course!